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Body Talk
How to read and use body language to communicate effectively
This video allows you to show the impact body language has on all face-to-face communication with colleagues and customers. You'll make your people aware of the benefits of positive body language. Most importantly, you'll give them the skills they need to use 'body talk' to communicate more clearly ... read more
DVD style course with completion certificate only
Constructive Criticism
Revealed - the secrets of achieving criticism without conflict
It's a real challenge to create a workplace culture where people can communicate openly about interpersonal problems. But, managed properly, there are major benefits to be gained from this approach. That's where this video can help you. With your guidance, it will give your people the confidence and... read more
DVD style course with completion certificate only
